Skip to content
Free Fast Shipping in Under 3 Days
Best Price Guaranteed
★★★★★ Over 10,000 Reviews
Financing As Low As $3/Month

Your All-in-One Guide on Setting Up Your BlackVue Dash Cam

Everything you need to know about BlackVue

Section 1: Pairing Your Phone to the Dash Cam

This section focuses on how to connect your BlackVue dash cam to the BlackVue App. Whether you are using a non-LTE or an LTE-enabled dash cam, this guide will show the different methods you can use to pair your BlackVue to your phone via Seamless Pairing and Wi-Fi Pairing.


Whether you are a long-time BlackVue user or have recently purchased a BlackVue dash cam, one of the features that may have persuaded you to shop a BlackVue is its dedicated mobile app – the app that enables you to watch, download, and share your road trip and footage; and connect to the BlackVue Cloud.

We understand how you can't say no to features like instant alert notifications, two-way communication, live auto upload, video backup, and event map - we all do!

But before you enjoy these features, you gotta set up everything first. To help you start, we will show you a step-by-step guide on how to get your BlackVue going - from connecting your dash cam to the BlackVue App, the methods available, registering your SIM Card, and also a walkthrough of the BlackVue Cloud.

Ready? Let’s go!

Option #1: Connecting Via Seamless Pairing

First, let us tell you how the BlackVue world was like without this feature. Without Seamless Pairing, users who want to access their dash cam’s files over Wi-Fi have to first connect to the dash cam from their phone’s Wi-Fi network menu. That means scanning available Wi-Fi networks, then manually entering the dash cam’s Wi-Fi password. Then, they can go back to the BlackVue App to access the dash cam via the “Connect to camera” menu.

However, even after closing the BlackVue app, the phone stays connected to the dash cam, which can cause the users’ phone to lose internet connectivity. Now, with Seamless Pairing, the connection process is done right from the BlackVue app.

Seamless Pairing technology is found in the X series and above versions of the DR750 Series and above, so majority of the BlackVue dash cams are already equipped with this feature.

After downloading the BlackVue app in the App Store or Google Play, here’s what you need to do to connect via Seamless Pairing:

  1. In the BlackVue app, tap “Connect to camera”
  2. The BlackVue app scans for your dash cam and automatically detects it (as long as it is powered, of course).
  3. You confirm the connection by tapping the side of the dash cam with the proximity sensor.
  4. And that’s it. You are now connected and the dash cam is saved in your app for even easier connection later.
  5. Next time you want to connect via Wi-Fi, your BlackVue camera name will be listed. Pressing on the camera name will automatically cause your phone to search for, and connect to the BlackVue network.

Option #2: Connecting via Wi-Fi Only Pairing

Now, if your BlackVue model doesn't support Seamless Pairing, don’t worry as you can still connect them through Wi-Fi pairing. Wi-Fi only models include all cameras under the BlackVue S series like the DR900S or the DR750S or older, with the exception of the DR590X, which is still Wi-Fi only.

For manual pairing, the connection process is going to be a little more complicated, though rest assured once done, the camera will be registered in the same way, and just as simple.

Note: Although BlackVue introduced Seamless Pairing with the DR900X Plus series, the dash cam manufacturer has also updated the firmware of past models (when possible) to support the feature. Here is a list of models that support the feature:

Ready to connect? Here’s how to do it:

  1. Similar to the first step above, let’s do the same in the camera tab of the BlackVue App, pressing on the “+ Camera button”. This time, select “Wi-Fi Only Model”.
  2. Next, exit the BlackVue app, and navigate over to the settings of your phone.
  3. In the Wi-Fi settings of your phone, choose your BlackVue dashcam from the network list. The dashcam’s default SSID begins with its model number (e.g. BlackVue DR770X-******).
  4. Enter the password and tap join. The default Wi-Fi SSID and password is printed , underneath the mount of the front camera, or on the interior of the box.
  5. Once connected to the camera WiFi, if it states “No internet connection” or a similar message, this is perfectly normal and we can continue.
  6. Return to the app, and press continue. After this is done, the app will instruct you to leave the app, and disconnect from the camera’s Wi-Fi.
  7. Finally, return to the app. The camera will be registered in your camera tab of the BlackVue app. You can complete the Cloud connection at any time by pressing the “Cloud connection steps” button in the bottom right of your camera’s profile.

Section 2: Pairing Your Dash Cam to BlackVue Cloud

Now that you already have access to the BlackVue app, it’s time to connect to the BlackVue Cloud. For LTE dash cams, we will explain how to directly connect through a SIM card with an active data plan. Non-LTE (but Cloud-enabled) dash cams can use the CM100G-LTE module to activate the 4G connectivity and access the Cloud.

Option #1: Built-in LTE Dash Cams

A little background on the BlackVue SIM card

Despite the fact that BlackVue has made advances to ease the mobile pairing and dash cam registration processes, they still wanted to make connecting its cameras to the Cloud even simpler for its users.

While tech-savvy car owners may not mind searching for and selecting a data SIM card or configuring a mobile hotspot in their vehicle, some may find the process as a challenge. Thus, they introduced the new BlackVue SIM Card.

The BlackVue SIM Card, which uses Telenor's global network, enables owners of BlackVue's latest dash cams with built-in LTE  like the DR970X-2CH LTE and the DR770X-2CH LTE to easily connect their model to the Cloud right out of the box.

Upon installation, the BlackVue SIM card activates automatically in the dash cam. It also includes a 1GB one-month free trial and supports B2, B4, and B12 Band networks.

If you don’t have a BlackVue SIM card but have a BlackVue LTE dash cam like the DR750X-2CH LTE, DR770X-2CH LTE, or the DR970X-2CH LTE, the connection method will just be the same for third-party sim cards.

Note: LTE devices are compatible with data-only third-party SIM cards from: T-Mobile, Bell, Rogers and Telus. For more specifics on what to look for when choosing a third party card, check out our guide here.

Also, if you are using a non-LTE BlackVue dash cam, you can use the external CM100G LTE module that we will also dive deeper into later on. Ready to use your BlackVue or compatible third-party SIM? Here’s how to use in connecting to the Cloud:

  1. From the camera’s new profile you’ll see a bar beneath it that states “Cloud connection step ½”. Give that a press, and allow the app the GPS permissions it needs for registration.
  2. On the next screen, the app will ask you to select a Cloud connection method. The top SIM card option is for whether you’re using a CM100G LTE module or an LTE dash cam. The other option is Wi-Fi hotspot, which should be used to pair the camera to any form of Wi-Fi in or around the vehicle.
  3. For the LTE option, you’ll need either a BlackVue branded SIM card that comes included with new models, or a third-party SIM card. Again, the BlackVue SIM card is the easier option with plans available through BlackVue directly. The following registration will be for third party SIM cards.
  4. For the non LTE dash cams, ensure that the SIM card is inserted into the CM100G LTE module. Use the supplied SIM card eject tool, and carefully remove the SIM card tray.
  5. Next, place the nano SIM card into the SIM card tray, then carefully place the tray and SIM card back into its slot.
  6. Next, time to activate your BlackVue SIM Card! In the Cloud Connection menu, select the SIM card option. Here, it will bring you to the Activate SIM card menu. The first field is the Network Carrier field.
  7. Press the search button on the right side, and search for your network carrier. If your network carrier does not appear, select “other network carrier”.

    Note: If the APN field does not fill in automatically, then it must be filled manually. Most APN field information can be provided by your network carrier, or found online, for example, the APN that will work with Telus SIM cards is: “Sp.telus.com”.


  8. Underneath this, there is a Username and Password option, for North American SIM cards, both of these fields can be left fully blank.
  9. Finally, connect to the Cloud! Press the done button. After a couple minutes, you should hear “Cloud connected” from the camera, and in the app the Cloud icon next to the camera should turn blue, with the WiFi light on the camera turning yellow.
  10. Once completed successfully, your BlackVue dash camera will default to the Cloud whenever you press on its camera profile

Option #2: Non Built-in LTE Dash Cams: CM100G-LTE Module

The BlackVue CM100G LTE module is a useful tool that connects your non-LTE BlackVue dash cam to the BlackVue Cloud via 4G LTE connectivity. It’s compatible with all BlackVue dash cameras under the DR970X, DR770X, DR900X, DR750X and the X-Plus series.

This accessory is mainly activated with either a BlackVue SIM card or a third-party SIM card which we mentioned above inserted into the LTE module, which does have some necessary registration steps that will need to be followed to get working.

Step 1: Setting Up the CM100G LTE Module

First, the CM100G LTE module should be opened and configured before being placed on the windshield. Every package of the CM100G LTE module comes with 2 useful tools - a small screwdriver, and a slim SIM card removal tool.  

Using the screwdriver, we can unscrew the bolt in the bottom right of the LTE module, and pull out the small tray it is fixed to.

Behind this tray, you should notice a small pinhole on the right side. Using the SIM card removal tool, press into the hole, and the SIM card tray should pop out.

Next, put the SIM card in the tray, the tray back in the module, and screw the cover shut. Once we’re all done, we can connect the module to the BlackVue dash cam.

Step 2: Registering the BlackVue Dash Cam to the Cloud

Before registering your third party SIM card, the BlackVue dash camera itself will need to be registered and linked to the BlackVue Cloud account.

If you don’t have a BlackVue Cloud account yet, you can register for one here, or through the BlackVue app downloadable on iOS and Android devices. Once logged in to the app, we can start the dash camera registration through manual Wi-Fi or Seamless Pairing. If you need some refreshers on how to connect through these methods, our step-by-step guide is in Section 1 of this article!

Step 3: Registering the SIM Card

Now that registration is completed, your camera name should show in your Cameras list. Once done, we can move on to registering the SIM card itself.

  1. From the camera’s new profile you’ll see a bar beneath it that states “Cloud connection step ½”. Give that a press, and allow the app the GPS permissions it needs for registration.
  2. On the next screen, the app will ask you to select a Cloud connection method. The top SIM card option is for since you are using a CM100G LTE Module. The other option is Wi-Fi hotspot, which should be used to pair the camera to any form of Wi-Fi in or around the vehicle.
  3. For the LTE option, you’ll need either a BlackVue branded SIM card that comes included with new models, or a third-party SIM card. The BlackVue SIM card is the easier option with plans available through BlackVue directly. The following registration will be for third party SIM cards.

    Note: LTE devices are compatible with data-only third-party SIM cards from: T-Mobile, Bell, Rogers and Telus. For more specifics on what to look for when choosing a third party card, check out our guide here.

  4. Ensure that the SIM card is inserted into the CM100G LTE module. Use the supplied SIM card eject tool, and carefully remove the SIM card tray.
  5. Next, place the nano SIM card into the SIM card tray, then carefully place the tray and SIM card back into its slot.
  6. Next, time to activate your BlackVue SIM Card! In the Cloud Connection menu, select the SIM card option. Here, it will bring you to the Activate SIM card menu. The first field is the Network Carrier field.
  7. Press the search button on the right side, and search for your network carrier. If your network carrier does not appear, select “other network carrier”.

Note: If the APN field does not fill in automatically, then it must be filled manually. Most APN field information can be provided by your network carrier, or found online, for example, the APN that will work with Telus SIM cards is: “Sp.telus.com”.

  1. Underneath this, there is a Username and Password option, for North American SIM cards, both of these fields can be left fully blank.
  2. Finally, connect to the Cloud! Press the done button. After a couple minutes, you should hear “Cloud connected” from the camera, and in the app the Cloud icon next to the camera should turn blue, with the WiFi light on the camera turning yellow.
  3. Once completed successfully, your BlackVue dash camera will default to the Cloud whenever you press on its camera profile!

Section 3: Navigating the BlackVue App

This section explores the features of the BlackVue App including the Camera Tab, Explore Tab, Event Map Tab, and Profile Tab. The latest firmware updates will also be discussed here.


BlackVue recently redesigned this mobile app with a more intuitive and user-friendly interface, and we will share with you the features of this software.

Before you get in, note that the new BlackVue app requires you to log in the first time you launch it. If you don't have login details, you are free to create one or use Apple ID or Google ID - no matter what device and operating system you use.

The new BlackVue app is organized in 4 tabs:

Camera Tab

First is the Camera tab. Here, you can manage all your devices such as your BlackVue dash cams which are helpful if you’re managing or using more than one device. Each camera will now have their own profile, allowing you to put their own profile picture, helping differentiate between your different systems. Your BlackVue cameras and SIM cards, plus your connected batteries can also be managed from a single place.

While previous versions of the BlackVue app had different sections for the BlackVue Cloud and BlackVue WiFi, now it’s all in one! Switching between the two is now the press of a button once you’re logged into your camera’s profile.

Event Map Tab

Another new feature is the Event Map tab. The Event Map is a new Cloud feature that combines data from the dash cam with a crowd-sourced map to display events such as impacts, hard brake incidents, and even playback videos, making it ideal for both fleet management and personal driving.

Check out footage recorded in your local area, as well as a general heatmap for the number of events in specific areas; letting you know which areas are at a higher risk than others.

We see a lot of potential in this feature! With enough data, this could replicate what Google Maps has done where we’re able to see live traffic data before our drive.

Explore Tab

Next is the Explore Tab. Here, you can explore content from the BlackVue Community. It’s like having a social network that’s exclusive for BlackVue users like you!

You can check the live view of other drivers from around the world, as well as the most popular and viewed footage uploaded to the BlackVue App! This is super cool.

Profile Tab

Lastly, there's the Profile Tab. Here, you can manage your own profile and access the Help Center or contact BlackVue's Support via call, chat or email in case you have any concerns with your BlackVue dash cam or app.  

BlackVue’s chat function is a brand-new introduction, bringing you in-touch with their own chatbot, available in real time. It comes programmed with plenty of dash cam info, so question it to your heart’s content!

You can also find in-depth reading on all app features in the App Manual menu tab too, and even shop BlackVue in the BlackVue shop app tab!

FAQs about the BlackVue SIM Card

Will purchasing and subscribing to a SIM Card data plan allow me to use the BlackVue Cloud Account without restriction?

When you purchase a plan, you are buying the internet data in order to connect to the BlackVue Cloud. As a result, you may need to subscribe to the BlackVue Cloud plan separately if you want to have unlimited access to your camera or use up to three cameras in one account.

Can the Blackvue SIM card be switched from one dash cam to another if the customer has a fleet of cameras?

Yes! Because the SIM Card is not camera-specific, it can be used on any camera.

In which particular locations can I activate the BlackVue SIM Card?

Our BlackVue SIM cards are the North American version, so they are only available in the United States and Canada. It only supports the networks of T-Mobile, AT&T, Telus, and Bell.

What if I don't want to use the BlackVue SIM Card?

When choosing a Cloud Connection method, you have the option not to use your BlackVue SIM Card. The other options are using a 3rd Party SIM Card which supports DR770X-2CH LTE, DR970X-2CH LTE, and CM100G LTE module; or using a Wi-Fi Hotspot that supports all BlackVue models.

Can I Connect to the BlackVue Cloud via Seamless Pairing?

Aside from connecting to the camera via Seamless Pairing which we discussed in the first section earlier, it also makes it simpler to connect to the BlackVue Cloud too! Now, you can complete all the required steps straight from the “Connect to Cloud” menu of the app. Here are the steps to follow:

  1. In the BlackVue App, open the “Connect to Cloud” menu.
  2. Create a Cloud account if needed. You can use your Apple or Google account to connect even more easily.
  3. Once logged in, in the Camera list, tap the “+” button to add your dash cam.
    • With a dash cam that does not support Seamless Pairing, this step involves scanning your dash cam’s QR code or entering its Cloud code manually.
    • With Seamless Pairing, the app will get access to all the information it needs from the dash cam during the pairing process.
  4. Follow the same steps as with the “Connect to camera” menu.
  5. Finally, you will be asked to choose a Cloud connection method.
  6. Follow the instructions to activate the SIM card or register your Wi-Fi hotspot credentials and the dash cam will automatically connect after applying the new settings.

Latest Firmware Improvements

BlackVue prioritizes customer concerns, and we're excited to announce more of the new app's updates on its latest firmware. In addition to direct access, BlackVue also improved the loading speed of all tabs. Bugs have already been fixed, and the app has become more stable since the last update as well.

While customers also want the Camera as the default tab back instead of the Explorer App, BlackVue has made this possible for users who are logged into the app.

Moreover, if your dash cam is not connected to the BlackVue Cloud after registering it, the camera will default to the Wi-Fi connection method. In the event you’re logged in but lost internet access, the Emergency Mode will let you access the Downloaded Videos folder and the camera via Wi-Fi.

For security, BlackVue also removed the auto-sharing option in the Event Map feature. If you want to share your dash cam footage real-time, you can do so by sharing manually.

Even if its main purpose is to serve as a reminder and notification, BlackVue understands how popups can be annoying for some, especially if it shows up every now and then. With this, BlackVue added a new "Do Not Show" Popup option that will hide popups for 7 days instead of just 1 day.

Connect Wherever You are with the BlackVue App and Cloud Connectivity!

So that ends our guide in setting up your BlackVue! BlackVue is a brand of innovation, and the upgrade they made to the BlackVue app plus the Seamless Pairing options are just another step to make the ownership experience more convenient.

Through the connection guides we taught you earlier, you can already enjoy features that will level up your security! Check out our latest BlackVue dash cams and Signature Bundles to experience total convenience, only here at BlackboxMyCar!