Shipping & Delivery

If you're in United States (or located internationally), please shop on blackboxmycar.com. All shipping methods come with tracking. Choose between "Signature" and "No Signature" requirement during checkout.

Orders are shipped from Salt Lake City, Utah.

• We do NOT ship to PO boxes.
• Due to DG certification regulations, battery packs will be shipped via ground.
• Most orders will be shipped from our US warehouse. Some orders may be shipped from Canada.
• Remote/rural areas may take extra days for shipments to be delivered.
• 3-5 business days shipping may not offered for remote areas. Remote locations may take up to 3-4 extra business days for shipments. Please allow 5-10 days for delivery during busy holiday seasons.
• Express shipping is not offered for remote areas. Remote locations may take up to 3-4 extra business days for shipments. Please allow up to 3-4 additional business days for rural and remote areas. Please allow 3-7 days for delivery during busy Holiday season.
• Foreign customers may be subject to an international service assessment fee depending on their credit card company policies. This fee is strictly charged and processed by the credit card company and not by BlackboxMyCar in any means. If you see this charge on your credit statement, please contact your credit card company who may be able to waive the fee.
• Foreign customers, including the US, may also be subject to custom import taxes, which are charged by the government that the package is being shipped to. Please refer to your country's import custom duties/taxes information for a clearer description of these charges. For the US, this applies to orders over $800 and Chinese goods over $250. A customs form may need to be filled out.
• Please be aware that certain products may incur separate shipping charges if they are shipped from our other warehouses. This information will be reflected during the checkout process.

If you're in Canada, please shop on blackboxmycar.ca. All shipping methods come with tracking. Choose between "Signature" and "No Signature" requirement during checkout.

Orders are shipped from Richmond, BC.

• We do NOT ship to PO boxes.
• 1-3 business days shipping is not offered for remote areas. Remote locations may take up to 3-4 extra business days for shipments. Please allow 5-10 days for delivery during busy Holiday season.
• Foreign customers may be subject to an international service assessment fee depending on their credit card company policies. This fee is strictly charged and processed by the credit card company and not by BlackboxMyCar in any means. If you see this charge on your credit statement, please contact your credit card company who may be able to waive the fee.
• Foreign customers may also be subject to custom import taxes, which are charged by the government that the package is being shipped to. Please refer to your country's import custom duties/taxes information for a clearer description of these charges.
• Please be aware that certain products may incur separate shipping charges if they are shipped from our other warehouses. This information will be reflected during the checkout process.

We are pleased to offer international shipping to most countries via Canada Post and FedEx. Shipping rates are dynamically generated by our shipping provider based on your location and order details. American businesses may request a W-9 form for tax reporting purposes.

For assistance, please contact our team with your complete shipping address, along with the products and quantities you’re interested in purchasing.

Orders are shipped from Canada.