Skip to content

Correcting Known Issues with VIOFO Dash Cams

Known Issues:

If you are suddenly experiencing the following issues with your VIOFO A119/A119S, please do not panic as these can usually be resolved by a simple Firmware Update:

  • Frozen on logo screen and does not boot up
  • X's across the LCD screen
  • Buttons not responding
  • Random recording failures

How To:

  1. Format your MicroSD card on your computer
  2. Download the latest version of the firmware
  3. Open the compressed file and Copy (drag and drop) .bin file onto your freshly formatted MicroSD card
  4. Insert the MicroSD card back into your dash cam. The REC light will start to flash rapidly as this updates. DO NOT unplug the power.
  5. Enjoy using your dash cam again

Correcting Known Issues with VIOFO Dash Cams

Based on 4678 reviews
86%
(4008)
10%
(490)
3%
(146)
0%
(22)
0%
(12)
Lives up to the good name
2015 GoldWing
Enjoying my 3rd B124-e!
Happy with my dash Cam
BlackVue DR900S
Excellent!!!!!!
Great system and customer service
Great cameras!
Hi Darryl, thanks for leaving a review! Glad you love parking mode.
Love the cam
Hi Lawrence, thanks for sharing your review. We're glad to hear your installation worked out great! Let us know if you have any questions.
Very helpful
Hi Dave, thanks for leaving a review!
Exceptional Service and Great Dash Camera
Hi Javier, thanks for leaving a review and for leaving the compliment for our team. We're here to help! When you're ready to buy your second unit for your other vehicle, you know who to reach out to :)
Satisfied customer
Hi Ted, thanks for leaving a review! Thanks for shopping with us.
Nice and easy to use
Hi Luis, thanks for leaving a review! Glad we have you as a customer :)
Good camera, bad mounting tape
Hi JC< that's not good - sorry to hear you're having issues with the dongle. Could you reach out to us at info@blackboxmycar.com? Our staff will help you out.
Dashcam upgrade
Hi Neil, thanks for leaving a review! Our team is here to help!
Q 800 pro
Hi Hector, thanks for shopping with us and for leaving a review!
Thank You Blackboxmycar!
Hi T Shaw, thanks for leaving a review!
Blackvuwe DR590W-2 CH IR WiFi Dashcam
Hi Michael, oh no - that really sucks to hear what happened to your wife. We sure hope the dash cams will be able to capture those perpetrators next time. Absolutely agree with you on the cloud capabilities, but you've made a great decision nonetheless with the DR590W-2CH IRs. If you have any questions, don't hesitate to reach out.
Dash cam.
Hi John, thanks for leaving a review with us! If you have any questions during your install, let us know :)
Excellent camera
Hi Ubaldo, thanks for leaving a review! Glad you love your IROAD :)
A+++++++++++++++++ thank you Alex
Hi Mohammed, thanks for leaving a review!
As expected
Hi Edwin, thanks for leaving a review!
Fast shipping
Hi John, thanks for leaving a review!
Great Service!
Hi Jomary, thanks for shopping with us. Glad to hear our team was able to help you out with what you needed. Sorry to hear about the circuit tester issue, but we hope our team was able to solve it in a timely manner. If you need anything else, don't hesitate to reach out!