When I first purchased from BlackBoxMyCar as well as from Amazon (BlackBoxMyCar was the selling merchant) in 2018 about 4+ years ago, there were several major purchases consisting of 2 Thinkware F800PRO front/rear dashcams, 3 Cellink NEO batteries for hardwiring to my Audi S6 and Audi Q7 vehicles. I am not super comfortable hardwiring my vehicles but with Youtube videos from BlackBoxMyCar and other content creators, I went ahead to purchase accessories like specific hardwiring kits to work between the ThinkWare dashcams and the Cellink NEO batteries. No issues encountered and the 2 F800PRO + 3 Cellink NEOs worked perfectly for the last 4+ years.
In the last 3 weeks (June 2022), I decided to upgrade the 2 ThinkWare F800PRO front/rear dashcams with 2 ThinkWare U1000 (4K) front/rear (2K) dashcams + a radar accessory for the U1000, as well as a new ThinkWare Q800PRO bundle as my second front and rear (interior) cam to upgrade an older F800 that I had installed as my second dashcam; more to allow me to record the interior facing the driver side window. The upgrades went flawlessly. I have to give credit to the BlackBoxMyCar support team. I had the fortunate occasion to do an online chat with Grayson on 3 separate times and all of them exceeded my expectations. I always have high expectations for any customer / technical service representative and Grayson (and his team) easily met that goal. He was knowledgeable and professional during our chat interactions.
I am also pleased with the ThinkWare and Cellink NEO brands as they have proven to be reliable over the last 4+ years since making those huge purchases with BlackBoxMyCar. In reality I have been using ThinkWare since 2016 with zero issues. Now the U1000 parking mode through the Cellink NEO battery life is extended and with the radar accessory, the dashcam parking mode can be configured to run even longer. Together with ThinkWare Cloud, my vehicles are now protected from any unforeseen situations. Thanks!!