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IMPORTANT: Blackvue Firmware Updates (DR650GW-1CH, DR650GW-2CH)

As mentioned in our firmware update page, unless you are experiencing issues with your camera, the factory firmware is always the most reliable option and we strongly recommend against updating firmware. As mentioned in our blog post on Blackvue Cloud video quality will suffer due to the lower bitrate (Cloud = Max 6 Mbps/2Mbps vs. Pre-Cloud = Max 8 Mbps/3Mbps), so if you are not planning to invest in a mobile internet we would not recommend updating

A compatibility guide for V2.00 Firmware is available here, but not all DR650 dashcams will be compatible with V2.00 so it is important to check before you proceed. Only devices manufactured after April 2015 are eligible to do the update and updating an older device will again cause issues. If you purchased your device before April 2015 please do not do the update, for those that purchased after April 2015 and want to verify here are the steps you need to do:

  • Take a photo of your camera's serial #, you will need to slide it out of the mount to see the sticker, otherwise it may be on the box as well
  • Take a screenshot of the SSID (WiFi network name)
  • Send them over to cs@pittasoft.com and wait for a confirmation email

What if I have already updated and am experiencing these issues?

At the moment, the only solution is to downgrade the firmware back to the V1.xxx firmwares, they are available on Blackvue's website hereDO NOT DO FIRMWARE UPDATES VIA WIFI APP. If you are doing the firmware downgrade, make sure you are using a good unzipping application on your computer (for Windows we are using 7Zip, WinRar is also good) to unzip the compressed firmware file. Format a 32GB or lower micro SD card on your computer to FAT32 and copy the Blackvue folder over, insert the freshly formatted card into your DR650 and power on the device. The camera should recognize the firmware folder and initialize the firmware change. 

We have uploaded the non-cloud firmware on Dropbox for your convenience

What if my device is not compatible but I want to take advantage of Blackvue Cloud?

Send us an e-mail at info@blackboxmycar.com if you are interested in doing so, upgrades to cloud compatible units are available for a fee.